Terms and Conditions
introduction:
Welcome to www.skinova-eg.com, this website is operated by skinova company. Please find below our Terms and Conditions. They’re applied when purchasing our products through our web site and provide detailed information for you as a customer. Order your favorite items and enjoy being in our world.
Shipping Privacy
– We deliver everywhere. Once your order is processed and shipped from our warehouse, please allow 3-5 working days for delivery.
– Orders that exceed 10 items, will automatically be cancelled.
How can I place an order?
– Add to cart the product(s) you would like to purchase.
– Press on continue shopping if you would like to purchase more items or proceed to checkout. DO NOT FORGET to write the coupon first so you can enjoy the promotion!
– Fill in your correct information and then place order.
Return Privacy
Review your order once you receive it, if the products that you’ve received are damaged or faulty or do not match the order you have placed, please ensure you return them to us on spot.
Unfortunately we can’t offer you a refund or exchange after you receive it by 5 days or if the pack is opened/used.
For Return/Refund call us direct on +201122216694 or by mail at info@skinova-eg.com or any of our social media accounts
Payment Methods:
On our website www.skinova-eg.com, you can either transfer the amount of money using your credit or debit card (Visa and MasterCard) or you can choose cash on delivery, where the full amount of money needs be paid to the courier once you receive the order.
Secure Payment:
No need to freak out! Date protection is what we promise you. Checkouts and payments that have been made online where credit card numbers are entered, are secured via our secured system.
Privacy Policy:
We process various types of personal data concerning you, including:
your identification information (such as first and last name), your contact details (such as email address and telephone number), shipping address and billing address.
if you register on the Site (“My Account”), this includes your identification information, your email address, and your password, as well as the data needed to provide you with services that are reserved for registered users (for example: Wish List, My Orders, Quick Buy, etc.).
your first name, last name, and mailing address, as well as your contact information (such as email address and phone number) when a user of the Site provides your data to us in order to send you certain products purchased from the Site. We process your data only to fulfill the request from our site.
Providing Feedback:
We care about your experience. Our website allows you to leave your comment or rate the products you’ve already bought. Your comments will be displayed along with your username and ID. Please DO NOT use any racist, abusing, disrespectful or inappropriate comments.
Contact us
If you have any questions, feedback, or inquiries, please don’t hesitate to reach out to us. Our dedicated team is here to assist you. You can contact us via email at info@skinova-eg.com. We look forward to hearing from you and providing the support you need.